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Wednesday 6 March 2013

Apple's iPhone 5 Crisis: A Data Vampire on the Loose

Cupertino remains silent as customer complaints grow

Those of us who've been on Apple devices for a long time know that Apple's history of providing mobile connectivity via the cloud has a murky past. MobileMe was a buggy, unloved sync nightmare that left Apple users with missing data and failed backups. So, when Apple announced a transition to a new product, users where both hopeful and wary. Could there really be a rock-solid cloud product that would emerge from the ashes of Mobile Me?
So far, there's been little reported -- but now after two full revisions of iOS6, it appears there may be a bug running wild in the ecosystem that may be simply too big (and expensive) to acknowledge.
If its true, Apple has a data vampire that is sucking the dollars out of an unknown number of Apple customers -- raising the spectre of iCloud problem with no fix in sight.
The issue began when iOS six was released, and in particular iPhone 5 users began to report huge spikes in their data usage. Verizon at first seemed hardest hit - and there was a promise of a patch for those users.

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